Wi-Five Billing

ON-LINE BILLING SYSTEM
To access the site to pay your bill on-line go to:
https://myaccount.wi-five.com

Your user name is your 4 or 5-digit account number preceded by the letter ‘c’ (Example: c01234). You can also find your user name on the tear off section of your last invoice.

Don't know your password? Select "Forgot Password?" and your password will be sent to the e-mail address on file. Be sure to check your spam/junk mail folder, as the e-mail may arrive in it.

New e-mail address? Send your current e-mail to update@wi-five.com or click here. Please allow 1-2 business days to update your records.

Making a Payment
Go to https://myaccount.wi-five.com
then:
A. Select Account.
Check the credit card type on file along with the credit card number, expiration date and address. Make any changes necessary and click "Submit Update".
B. Select "Billing".
C. Select "Make a Payment" then follow the 4 steps shown in the sample below.

Step 1
Select an Invoice

Step 2
Select Payment Type

Step 3
Make a Payment

Step 4
Review & Submit

That should complete your payment.

Should you have any questions please email
accounting@wi-five.com or call 469-447-4076 and press 2 for accounting.